Privacy Policy
Last updated: 2026-10-25
Z.A.I.D.A is built to run locally on your own device — most of what you do in the app (chats, documents, generated images/audio/video) is processed and stored on your machine and never sent to us. This policy explains the limited data we do collect, mainly to sell and license the Service.
1. Who we are
Cloudless Intelligence is the data controller for the personal data described in this policy.
Email: support@cloudlessintelligence.com
[Cloudless Intelligence — add registered business address here before publishing]
2. What we collect, and why
| Data | Purpose | Legal basis |
|---|---|---|
| Email address | Send your activation code and purchase receipt | Performance of a contract |
| Payment details | Processed entirely by Paddle (see below) — we never see or store your card details | Performance of a contract |
| Device hardware ID (HWID) | Enforce your license and trial period, prevent abuse | Legitimate interest / contract performance |
| Search queries (only if you enable web search) | Sent to the search provider you've configured so the assistant can answer with current information | Consent — this feature is off unless you turn it on |
We do not collect your chats, documents, or generated content. Those stay on your device.
3. Who we share data with
- Paddle.com — our payment processor and Merchant of Record for all purchases. Paddle handles your payment details and is a data recipient for your order information.
- Optional web-search providers (e.g. Brave Search, Tavily) — only receive your search query if you've enabled web search in the app's settings.
- Professional advisers and authorities, where required by law.
We do not sell your personal data.
4. International transfers
Some of the services above (including Paddle and search providers) may process data outside your country, including outside the EEA/UK. Where that happens, we rely on appropriate safeguards such as Standard Contractual Clauses or an applicable adequacy decision.
5. Data retention
We keep license and payment-related records for as long as needed to provide the Service and meet our legal/accounting obligations. HWID/trial records are kept only as long as needed to prevent abuse of the trial system.
6. Security
Sensitive configuration values (such as API keys) are encrypted at rest. We take reasonable technical and organizational measures to protect the limited data we hold.
7. Cookies
This website and Paddle's checkout page use cookies necessary for the checkout process to work. We do not use advertising or tracking cookies on this site.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, object to our processing, withdraw consent, and lodge a complaint with your local data protection authority. We'll respond to requests within one month. Contact us at support@cloudlessintelligence.com to exercise any of these rights.
9. Changes to this policy
We may update this policy from time to time. We'll update the date at the top of this page when we do.